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Privacy Policy

Last Updated: September 26, 2025

This Privacy Policy ("Policy") constitutes a detailed, legally binding agreement between you ("you," "your," or "User") and eLoyaltyNow Inc., doing business as TapNRate.io ("Company," "we," "our," or "us") regarding the collection, use, disclosure, retention, and protection of personal information that you may provide to us, or that we may collect about you, through the website https://tapnrate.io (the "Site") or any of our associated services, applications, or platforms (collectively, the "Services"). By accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by all provisions of this Privacy Policy. If you do not agree to any part of this Policy, you are expressly prohibited from accessing or using the Services, and you must discontinue use immediately. Our Services are intended for users who are at least 18 years of age. If you are under the age of 18, you may not provide personal information to us or use our Services. We recommend that you print or electronically save a copy of this Privacy Policy for your records.

1. COMPANY INFORMATION AND CONTACT DETAILS

All questions, inquiries, complaints, or requests related to this Privacy Policy, our data practices, or your personal information should be directed to the following designated contact channels:

eLoyaltyNow Inc. / TapNRate.io 1060 Britannia Road East, Unit #5, Mississauga, Ontario, Canada, L4W 4T1
Email Address: legal@tapnrate.io
Telephone: +1 (888) 231-0123

We recommend that you provide sufficient information regarding your request, including references to specific Services, transactions, or content related to your inquiry, in order for us to respond efficiently and accurately. All communications will be treated with the utmost care, confidentiality, and in compliance with applicable privacy laws and regulations.

2. INFORMATION WE COLLECT

In order to provide you with the Services, facilitate your interactions with our platform, and ensure your experience is secure, efficient, and customized to your needs, we may collect, receive, and store the following types of information:

a) Personal Information You Provide

  • Full name, company or business name (if applicable), title, and contact information (including email address, telephone number, and mailing address)
  • Payment information, including credit/debit card or other financial account information, to process subscriptions or purchases
  • Account login credentials, usernames, passwords, and security questions
  • Any content you submit to the Services, including messages, reviews, contributions, feedback, or other submissions

b) Information Collected Automatically

  • Device identifiers, browser type, operating system, and IP address
  • Log information, including pages visited, time and date of access, and usage patterns
  • Cookies, web beacons, and other tracking technologies to understand user behavior and preferences

c) Information from Third-Party Sources

  • When you interact with integrated third-party services or social media platforms, we may receive information from such third parties in accordance with their respective privacy policies.

3. USE OF INFORMATION

We use the information we collect for the following purposes, among others:

  • To provide, maintain, improve, and personalize our Services
  • To process transactions and communicate with you regarding your account, purchases, subscriptions, or inquiries
  • To respond to your questions, comments, or requests and provide customer support
  • To analyze and improve our Services, including monitoring usage trends, performing audits, and enhancing functionality;
  • To enforce our Terms of Service and other legal agreements, prevent fraud, and ensure compliance with applicable laws and regulations;
  • To send you promotional materials, newsletters, updates, or other communications, provided you have consented to receive such communications;
  • To protect the safety, security, and integrity of our users, Services, and data systems; and
  • For any other purposes described to you at the time of collection or otherwise permitted by law

4. DATA SHARING AND DISCLOSURE

We will never sell your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers and Business Partners: To vendors, contractors, or partners who perform services on our behalf, including payment processing, data hosting, analytics, customer support, and marketing, strictly for the purpose of providing or improving our Services.
  • Legal Compliance: When required by law, regulation, subpoena, or other legal process, or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements
  • Protection of Rights: To enforce our agreements, investigate potential violations, protect against fraud or illegal activity, or protect the rights, property, safety, or security of the Company, our users, or the public
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or other corporate transaction, provided that the acquiring entity agrees to comply with the commitments outlined in this Policy

5. DATA RETENTION

We retain personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, or fulfill legitimate business purposes. Once the retention period expires, information is securely deleted or anonymized.

6. DATA STORAGE AND INTERNATIONAL TRANSFER

Your personal data is primarily stored and processed in data centers located within the North America. By using the Services, you expressly consent to the transfer, storage, and processing of your information outside of your home country, including jurisdictions that may have different data protection laws than those in your location. We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixel tags, and similar technologies to improve user experience, analyze usage, deliver personalized content, and measure effectiveness of our Services. You may control the use of cookies through your browser settings, but disabling cookies may limit certain functionality of the Services.

8. USER RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or request deletion of personal information we hold about you;
  • Object to or restrict the processing of your personal information;
  • Withdraw consent to data processing at any time, without affecting the lawfulness of processing based on prior consent
  • Receive a copy of your personal information in a portable, machine-readable format
  • Lodge a complaint with a relevant data protection authority regarding our handling of your information

To exercise any of these rights, please contact us at legal@tapnrate.io or by mail at our corporate address listed above.

9. SECURITY OF INFORMATION

We implement commercially reasonable safeguards, including administrative, technical, and physical measures, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. THIRD-PARTY SERVICES AND LINKS

The Services may include links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices, content, or policies of such third parties. You are encouraged to review the privacy policies of any third-party websites you visit.

11. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information promptly.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of any material changes by posting the updated Privacy Policy on the Site and updating the “Last Updated” date. Your continued use of the Services after any modifications constitutes your acceptance of the updated Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or the practices of our Services, please contact us using the information below:

eloyaltynow Inc. / TapNRate.io
1060 Britannia Road East, Unit #5, Mississauga, Ontario, Canada, L4W 4T1
Email Address: legal@tapnrate.io
Telephone: +1 (888) 231-0123